Our Flash, Presence and Gold assistance contracts

A hotline is often a software company's weakest link. Not so at CARL Software; the great importance we place on the quality and responsiveness of our customer support services is the reason why 98% of our assistance contracts are renewed each year.

Service in less than one hour, on-site service calls and assistance 7 days a week

Because you use our software daily, you need quick replies to your questions:

> With the Flash assistance contract you know that your requests will be addressed within the hour.

> The Presence contract offers you the same quick service, with the added benefit of an on-site guarantee. It features options such as regular on-site training and advice sessions to keep you up to date with the latest versions of our software and help you to get the most out of it.

> The Gold contract is your choice for technical support available 7 days a week, 365 days a year.