CARL Software:
Our Commitment to Providing a Unique Service

You want more than just a software package. You want someone who will provide you with the advice and technical support you will need when implementing and using it. Surveys show that proper management and guidance are decisive to the success of software projects.

That is why CARL Software offers you more than just a software package; it offers you guaranteed service to ensure your satisfaction over the long term.

CARL Pilot: an efficient and unique methodology

Whatever CARL software package you need, we can provide you with partial or full assistance in implementing and using it. We have developed a specific methodology to help us to do so. We call it CARL Pilot.

Not only is CARL Pilot a full set of services, it also organises each stage of implementation into a logical sequence and provides you with a range of monitoring and control tools (quality plan).

This unique methodology enables us to manage projects -- from the simplest to the most complex -- and meet stated times and ensure results. With CARL Pilot we can be your project manager or a subcontractor if you call on an integrator.

For more information about CARL Pilot...

An outstanding hot-line: 98% of assistance contracts renewed

A hotline is often a software company's weakest link. Not so at CARL Software; the great importance we place on the quality and responsiveness of our customer support services is the reason why 98% of our maintenance contracts are renewed each year.

Not satisfied with just providing a technical support number that you can call, we put you in contact with functional experts. Half of our support team is made up of consultants and trainers ready to assist you in using our programs' functions.

Discover our Flash, Presence and Gold contracts.

CARL Users Club

The CARL Users Club takes place at least once a year. Not only does the club serve as the backdrop for revealing our latest product ranges, it also provides a forum where members can participate in working groups on specific topics, discuss their experience in using our software and the practical solutions they use, and provide valuable feedback.

We also offer a dedicated website where members can discuss various topics and be the first to learn about new CARL products and exclusive CARL events.