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CARL Source offers
Our packaged CMMS solutions
A packaged, scalable offer
Mars
Control your assets, technical installations, networks and equipment.
- Equipment management
- Resource management & planning
- Work Process
- Reports Wizard
- Customization: forms, logos, colors
Neptune
Add inventory and budget management, simplify requests and tailor the solution to your organization.
Includes the “Mars” offer
- Inventory management
- Applicant portal
- Customization: workflow, catalog interface and RESTful APIs
Saturn
Complete with purchasing management and adapt the solution to your national or international multi-site context.
Includes the “Neptune” offer
- Purchasing management
- Multi-site and multi-organization
- International: multi-currency and all languages in the catalog
Jupiter
Benefit from the most complete offer: standardized connectors, map dimensions and analysis module.
Includes the “Saturn” offer
- Business Intelligence
- Connection to regulatory bodies
- LDAP authentication and SSO (OIDC)
- GIS mapping
Enhance your solution with our 5.0 innovations
Offer details
| Mars | Neptune | Saturn | Jupiter |
| Property & Equipment /work module | ||||
|---|---|---|---|---|
| Description of assets & equipment | ||||
| Counters and alarms | ||||
| Work and after-sales service processes, from request to report | ||||
| Diagnostic & regulatory connector | Option | Option | ||
| Rental contract & lease payments | ||||
| Claims monitoring | ||||
| Energy performance: CARL Energy | Option | Option | Option | |
| Integration of drawings (.DWG) | Option | Option | Option | |
| Integration of 3D digital models: BIM and CIM | Option | Option | Option | |
| Map engine integration (ArcGIS Server or proprietary) | Option | Option | ||
| Resources & planning module | ||||
|---|---|---|---|---|
| Technicians & material resources | ||||
| Resource planning, work service, simulation | ||||
| Resource scheduling optimization: CARL Optim | Option | Option | Option | |
| Customer module | ||||
|---|---|---|---|---|
| Customers & contracts | Option | Option | ||
| Quote | Option | Option | ||
| Stock & Finance module | ||||
|---|---|---|---|---|
| Catalog articles & article consumption on work | ||||
| Stock management & automatic replenishment | ||||
| Budget and cost management | ||||
| Purchasing module | ||||
|---|---|---|---|---|
| Suppliers | ||||
| Purchase orders and delivery | ||||
| Subcontracting and Contracts | ||||
| Order and invoice | ||||
| Safety & traceability | ||||
|---|---|---|---|---|
| RGPD | ||||
| Electronic signature, audit trail (21CFR11) | Option | Option | Option | |
| LDAP or SSO authentication via Open ID Connect (OIDC) | Option | Option | Option | |
| Multi-Organisation & International | ||||
|---|---|---|---|---|
| Restricted data access: PRIVATE.DATA | Option | |||
| Multilingual (French / English / Italian / Spanish / German / Dutch / Chinese / Polish / Portuguese / Catalan) |
2 languages | 2 languages | All catalog languages | All catalog languages |
| Multifuse | Option | |||
| Multi-currency | ||||
| Customization and tools | ||||
|---|---|---|---|---|
| Interface catalog & API Rest Full &Webhook (No. of calls < 100,000 calls) |
||||
| Bulk data loading tool: CARL Loader | ||||
| Forms and welcome portal | ||||
| Logos / colors | ||||
| Workflow customization | ||||
| Multi-workflow | ||||
| Analysis | ||||
|---|---|---|---|---|
| Analysis report & Assistant | ||||
| Indicators & dashboards | ||||
| Business Intelligence Connector: CARL BI Analyses | Option | Option | ||
| CARL Source (unlimited) | ||||
| Mobile application: CARL Flash (unlimited) | Option | Option | Option |
| Mobile applications: CARL Touch | ||||
| Augmented teleassistance: CARL Remote Assist | Option | Option | Option |
| SaaS Access your CARL Source without constraint or delay. ISO 27001 certification, we guarantee the highest levels of security and availability. |
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| On Premise Use CARL Source as part of your IT infrastructure, in line with your most stringent security requirements. |
| Training | Option | Option | Option | Option |
| E-learning training | Option | Option | Option | Option |
| Standard | ||||
| Advanced | Option | Option | ||
| Premium | Option | Option | Option |
Basic offer: Minimum of 10 named accesses (equivalent to 3 simultaneous accesses).
Make the most of your solution with our tailored services
Standard support
- Phone-based technical support: Monday to Friday – 9am to 12pm and 2pm to 5pm.
- Personal Customer area.
- Documentary resources: FAQs, tutorials, technical documentation, webinars, success stories and white papers.
- Artificial intelligence with CARL IA Gen.
Advanced support
Includes “Standard” support
- A support team available around the clock (8am – 6pm).
- User club: 1 person for free.
Premium support
Includes “Advanced” support
- Phone-based technical support 7 days a week, 365 days a year.
- User club: 2 people for free.
- A Customer Success Manager for optimal support and ongoing customer satisfaction.
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