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    Terms and conditions

    By checking this box, I certify that I have read and accept the conditions applicable to the processing of my personal data.

    • Show conditions

      Some of the information you provide in the above documentation request form is Personal Data. We inform you that this data is processed by CARL Software and that it is subject to our personal data protection policy. In the context of sending the form, your Data will be used for commercial contact purposes by CARL Software, to send you the information you have requested, or more generally information about our events, products or services. They will be kept for a period of 3 years from their collection and are intended for the commercial and communication teams of CARL Software. By contacting us via this form, you consent to the use and storage of your personal data for the purposes and duration mentioned above. In accordance with the applicable regulations, you have a right of access, rectification, portability, erasure of your personal data and a right to request a limitation of the treatment carried out. These rights and their implementation are detailed in personal data protection policy.

    GMAO - CMMS EAM Software

    Protection policy of personal data

    Personal data

    Preamble

    CARL Berger-Levrault here refers to the company CARL INTERNATIONAL SA, whose registered office is located at 361 Allée des Noisetiers, 69760 Limonest.

    CARL Berger-Levrault is committed to respecting privacy and protecting Personal Data.

    The purpose of this Privacy Policy is to inform you about CARL Berger-Levrault’s commitments to ensure compliance with your Personal Data.

    Definitions

    Personal data : any information relating to an identified or identifiable natural person, directly or indirectly, in particular by reference to an identifier.

    Processing of Personal Data : any transaction or set of transactions performed or not using automated processes and applied to Data or sets of Personal Data.

    Responsible of Treatment : CARL Berger-Levrault

    Website :

    Scope

    This Privacy Policy applies to all Personal Data Processing, implemented by CARL Berger-Levrault via the Website.

    Data collected

    In general, you may contact CARL Berger-Levrault and visit the Website without the need to provide your Personal Data.

    However, in order to be able to provide you with certain services, CARL Berger-Levrault may ask you to provide your Personal Data, for example, to respond to a request for contact or documents, to follow an application file.

    In particular, you may collect your contact details (name, address, telephone number, email address, etc.) and other information, such as those essential to the creation of your account on the Support site so that you have access to your information spaces. exchanges with our Projects and Support services or Data related to your career path when you apply on our sites.

    In all cases, CARL Berger-Levrault is limited to collecting and processing relevant Personal Data, adequate, not excessive and strictly necessary for the accomplishment of the purposes that have been previously determined. CARL Berger-Levrault makes all the necessary arrangements to ensure that your Data is accurate, complete and, if necessary, updated.

    Purpose of the collection

    CARL Berger-Levrault undertakes to collect and process your Personal Data in a fair, lawful and transparent manner.

    The use, according to the purposes listed below, of your Data by CARL Berger-Levrault, is authorized by legal and regulatory provisions because it is:

    • Necessary to comply with our legal and regulatory obligations vis-à-vis public institutions or competent authorities;
    • Necessary for the conclusion or execution of a contract;
    • In certain cases, necessary for our legitimate interests in the pursuit of the purposes described below;
    • Under certain circumstances, made with your consent.

    The treatments implemented by CARL Berger-Levrault serve explicit, legitimate and determined purposes.

    Your Data may be processed for the following purposes:

    • Follow-up of your application file filed online on one of our websites;
    • Invitations to our web conferences or other events;
    • Sending commercial information about our products or services;
    • Response to your requests for contacts and sending commercial documentation;
    • Manage your account on the website Support and use of associated services.

    The purpose of the collection will be precisely indicated at the time of the collection.

    Data transfer

    CARL Berger-Levrault only communicates your Personal Data to authorized and determined recipients.

    No transfer to third parties for commercial use will be made without your prior consent.

    The recipients of your Data are the services of CARL Berger-Levrault and, where applicable, the authorized personnel:

    • Of our subsidiaries over 50% controlled by CARL Berger-Levrault, or companies that control CARL Berger-Levrault more than 50%, for internal management, recruitment, or commercial or administrative contact (depending on the nature of the information or service you requested);
    • From our suppliers, service providers and especially its technical service providers to provide you with the information or service you have requested (Mailing, data storage …). Under their contracts, these service providers are not permitted to use or disclose this information except to the extent necessary to provide the services or comply with the requirements of the law;
    • A judicial authority when CARL Berger-Levrault is obliged by law

    Data retention

    The retention periods of your Personal Data depend on the purpose of the processing for which they are used.

    CARL Berger-Levrault keeps your Data according to different criteria:

    • During the necessary period the fulfillment of our legitimate objectives,
    • Until the withdrawal of your consent,
    • During the period imposed by the legal and regulatory provisions applicable to us.

    The shelf life will be specifically indicated at the time of collection.

    Cookies

    Cookies are posted and read in an Internet user’s terminal equipment and used by a website to send information to the Internet user’s browser, and allowing the browser to send back information to the original site. (for example a session identifier, the choice of a language or a date).

    CARL Berger-Levrault uses cookies for the sole purpose of backing up your identification and managing the language and only on the support.carl-software.com website.

    You can refuse these cookies by activating the settings of your browser that allow you to prevent their deposit.

    Data security

    CARL Berger-Levrault has put in place physical and logical security measures to ensure the protection, confidentiality and security of your Personal Data.

    Rights of people

    You have on Personal Data collected by CARL Berger-Levrault a right of access, rectification, portability, deletion and the right to request a limitation of the processing performed.

    In the event that Data Processing is based on consent, you may withdraw your consent to treatment at any time.

    You can exercise the aforementioned rights on written and detailed request sent by email to the following address: dpo@berger-levrault.com or by mail: CARL Berger-Levrault, Informatique et Libertés, 361, avenue des haziers, 69578 Limonest Cedex, accompanied by a copy of a valid ID.

    CARL Berger-Levrault will determine within one month from the request if it is admissible or not. In the event that said request is admissible, CARL Berger-Levrault will provide the requested information or will implement the rights invoked within the aforementioned period.

    If, given the complexity of the request or the number of requests received, the aforementioned period can not be respected, CARL Berger-Levrault will inform you, before the expiry of this deadline, of the postponement of a maximum of two months of its decision. .

    In the event that CARL Berger-Levrault should not respond to your request, it will inform you within one month from the request made, the reason for its inaction and your ability to file a complaint with the CNIL. .

    You have, in any case, the right to lodge a complaint with the CNIL, if you consider that the use of its Data does not comply with European laws and regulations.

    Update of this policy

    This Policy may be updated at any time, depending on the legal and regulatory context and the recommendations of the competent national authority, so we advise you to consult it regularly.