Founded in Lyon, CARL a subsidiary of Berger-Levrault, France’s leading publisher of software dedicated to industrial and facility maintenance management is celebrating its 40th anniversary this year. Building on its expertise, the company is continuing its growth trajectory in France and internationally, while integrating the most advanced technologies, such as artificial intelligence and augmented reality. The goal: to reconcile operational performance and environmental sustainability at the heart of industrial processes.
Continuous expansion to meet the challenges of Maintenance 5.0
With a customer base comprising mid-sized companies and large accounts, CARL now supports tens of thousands of users. Its solutions address the challenges of Maintenance 5.0 and smart cities and buildings in critical areas such as:
- Industry: production equipment and general resources
- Buildings: technical infrastructure in the service sector,
- Cities: facilities, networks, and public infrastructure,
- Transport: rolling stock, fixed and linear infrastructures,
- Healthcare: technical and biomedical equipment.
With 200 employees, the company generates a third of its business internationally, with a presence in more than 40 countries and six locations abroad. In a constant drive for performance, CARL aims to further accelerate its development outside France and strengthen its technological lead through AI, IoT, and augmented reality.
A strategy of innovation developed in collaboration with clients
To support the transition to Maintenance 5.0, CARL integrates cutting-edge technologies in three main areas:
- Anticipating failures through predictive maintenance
- Increasing technician efficiency with diagnostic and troubleshooting tools,
- Enhancing the safety of people and equipment, a major imperative in this highly regulated sector.
These developments are in line with the pillars of Industry 5.0: human-centeredness, sustainability, and adaptability.
Backed by the Berger-Levrault group, CARL benefits from powerful synergies in R&D. Its ecosystem brings together incubated start-ups, internal teams, and a joint laboratory with Inria, mobilizing nearly fifty researchers and engineers. Projects focus on generative AI, IoT, and augmented reality, with an approach that is systematically co-developed with clients. The result: innovations that are directly integrated into the offering and disseminated to as many people as possible thanks to the publisher’s business and technical expertise.
A platform focused on performance and innovation: “At CARL, we are convinced that the maintenance of the future will not only be technological, it will be deeply human and sustainable. AI is just a lever: the real challenge is to create a model where innovation amplifies human expertise and paves the way for sustainable performance,” says Senda Bouchrara, CEO of CARL.
A white paper to shed light on the future of maintenance
To mark its 40th anniversary, CARL is publishing a white paper entitled “AI in maintenance: challenges, opportunities, and use cases,” which offers a clear, operational, and sustainable vision of the future of maintenance and demonstrates the company’s commitment to supporting its clients in this new era.
