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Ergonomics and Customization
Enjoy a seamless and intuitive user experience with CARL Source
Designed to be easy to get started with, the CARL Source platform features a seamless, intuitive user experience and is accessible through a standard web browser.
Each user has an environment tailored to their needs, with personalized screens, clear management tools, and navigation options that make it easy to access information.
Ergonomics Designed for Business Users
- A fully web-based tool accessible from your favorite browsers.
CARL Source runs directly in a standard web browser and is built entirely on HTML, requiring no plug-ins or code installed on the client device. This approach streamlines deployment, simplifies updates, and makes it easier for users to get started. - A home screen tailored to the needs of each user profile or role.
Each user group has a personalized home screen that brings together its menus, favorite features, and a dashboard with metrics tailored to its role. Information becomes clearer and effectively guides users in their actions and decisions. - Ready-to-use metrics, reporting, and business intelligence (BI) to structure your analyses and dashboards.
CARL Source comes standard with an extensive library of metrics. It allows you to create or customize service reports, design personalized dashboards, and utilize visual and numerical metrics tailored to your business needs. A BI wizard makes it easy to make data available for use with your own BI tools (Power BI, Qlik, etc.). Together, these features simplify the implementation of consistent, manageable reporting that supports decision-making.
- Maps and plans to easily navigate between your equipment.
Users can view and utilize maps, 2D plans, and 3D models directly from CARL Source. CARL Maps, with its graphical and geographic navigation , facilitates asset location and intervention planning. - Mobile apps to support you in the field.
CARL Touch and CARL Flash extend the CARL Source experience to smartphones and tablets. Technicians can view their service calls, enter their reports, access technical documents, or manage inventory, while customers can create and track their service requests in real time.
“The user interface is user-friendly, very intuitive, simple, and clean. The options for customization are extensive.”
David – Methods Manager
CARL Source: a scalable and customizable solution, designed to adapt to your business
Your asset management solution adapts to your organization, your processes, and your current and future challenges. CARL Source was designed as a standard, customizable, and extensible platform capable of evolving alongside your company’s needs.
Advanced customization to meet your business needs
- A multi-site, multi-company, and multilingual solution to support your growth.
CARL Source is natively designed to manage multiple organizations, sites, or companies. The solution can also be used simultaneously in multiple languages, with screens and data dynamically adapting based on the logged-in user’s profile. - Configurable workflows that adapt to your processes.
The platform offers configurable and customizable status workflows that are aligned with the company’s business processes. This makes it possible to add new statuses, define their sequences, and incorporate specific conditions to accurately reflect your work methods. - User profile management that allows you to restrict access to your data.
CARL Source allows you to tailor access to information based on users and stakeholder groups. The data that is visible can be restricted based on roles, supplemented by authentication and access management mechanisms that comply with IT security best practices. - Fully customizable forms.
Data entry and search screens can be created or modified to accommodate business terminology, management requirements, and user preferences. Customizing forms, fields, and their behavior allows for fine-tuning the solution to the context of each organization.
- A timeline to visualize the progress of a process or the lifecycle of a piece of equipment at a glance.
CARL Source includes timelines dedicated to important information. They make it easier to understand the steps in a process, track key events, and view the lifecycle of a piece of equipment. In addition to statuses, the timeline includes all exchanged, timestamped messages.
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